1. What time is check‑in and check‑out?
Check‑in begins at 3:00 PM and check‑out is at 11:00 AM. Early check‑in or late check‑out may be available upon request.
Full details: Check‑In Policies
2. Do you allow long‑term or contractor stays?
Yes. ElkHorn Lodge specializes in extended‑stay lodging for construction crews, tradespeople, and long‑term workers. Weekly and monthly rates may be available depending on availability.
See: Contractor Welcome Guide
3. Is parking available for work trucks and trailers?
Yes. We offer free parking for:
Pickup trucks
Work vans
Tool trailers
Small equipment trailers
Please park only in designated areas.
4. Do rooms include Wi‑Fi?
Yes. High‑speed Wi‑Fi is available throughout the property. Network details are provided at check‑in.
5. Is housekeeping included?
Rooms are cleaned before arrival. For long‑term guests:
Weekly housekeeping is available
Additional cleanings can be requested
Trash stations are available on‑site
6. Do you have on‑site laundry?
Yes. Laundry facilities are available for all guests. Please do not leave laundry unattended.
7. What is your cancellation policy?
Standard reservations may be cancelled up to 48 hours before check‑in. Long‑term and contractor stays have different cancellation windows.
Full policy: Cancellation Policy
8. Are pets allowed?
Please note:
Elk Horn Lodge does not allow pets. Thank you for understanding and helping us maintain a clean, comfortable environment for all guests.
9. Service Animal Policy
ElkHorn Lodge complies fully with the Americans with Disabilities Act (ADA) and the Missouri Human Rights Act (MHRA). These laws require all lodging establishments to allow service animals that are individually trained to perform tasks for guests with disabilities. Service animals are not pets, and our no‑pets policy does not apply to them.
What Is a Service Animal
A service animal is a dog trained to perform specific tasks directly related to a person’s disability. Examples include guiding individuals who are blind, alerting individuals who are deaf, pulling a wheelchair, or assisting during medical episodes.
Emotional Support Animals (ESAs), comfort animals, therapy animals, and pets are not considered service animals under the ADA and are not permitted.
Where Service Animals Are Allowed
Service animals are welcome in all areas of the lodge where guests are normally permitted, including guest rooms, common areas, and outdoor spaces.
What Staff May Ask
If it is not obvious that the dog is a service animal, staff may only ask two ADA‑approved questions:
Is the dog required because of a disability
What task has the dog been trained to perform
Staff may not request documentation, certification, proof of disability, or require the dog to wear a vest.
Guest Responsibilities
Guests with service animals must ensure the animal:
Is under control at all times
Is housebroken
Does not pose a direct threat to others
Does not cause property damage
Guests may be charged for actual damages caused by the service animal, consistent with standard guest damage policies.
Removal of a Service Animal
A service animal may be asked to leave the property only if:
The animal is out of control and the handler does not take effective action
The animal is not housebroken
The animal poses a direct threat to health or safety
If removal is necessary, the guest may remain on the property without the animal.
Fees
ElkHorn Lodge does not charge pet fees, cleaning fees, or deposits for service animals. Standard cleaning or damage fees may apply only if the animal causes damage.
10. Is smoking allowed?
Smoking is not permitted inside any room. Designated outdoor smoking areas are available.
11. How do I request maintenance?
For maintenance needs, email: info@stayelkhornlodge.com.
For urgent issues (HVAC, leaks, lock problems), contact us immediately.
12. What items are prohibited?
For safety reasons, the following are not allowed:
Fuel, chemicals, or hazardous materials
Smoking indoors
Illegal drugs
Unauthorized gatherings
Tampering with safety equipment
See: House Rules
13. How do I book multiple rooms for a crew?
Crew leaders can request multiple rooms by contacting us directly. Group cancellation and billing policies apply.
Request info: Crew Booking Guide
14. How do I contact ElkHorn Lodge?
Email: info@stayelkhornlodge.com Location: Jefferson City, Missouri
More info: ElkHorn Lodge Website


